Support

Help with i2 Uninstall

What to include

• your macOS version (Apple menu → About This Mac) and the version of i2 Uninstall (i2 Uninstall → About);
• the name of the app you were removing;
• what you expected and what happened – a screenshot of the list or of the message helps a lot.

Common questions

Some items could not be removed

macOS protects folders such as ~/Library/Containers. Give i2 Uninstall Full Disk Access in System Settings → Privacy & Security → Full Disk Access, then scan again. System-wide items need an administrator password; if you cancelled the macOS dialog, choose Uninstall again.

Full Disk Access is on, but it still says it is off

macOS ties the permission to the app's signature, and it can get lost – for example after an update. Remove i2 Uninstall from the Full Disk Access list with the – button, add it again, and restart the app.

I removed something by mistake

Unless you chose “Delete permanently”, everything is in the Trash. Open the Trash, select the items and choose File → Put Back. Items that needed an administrator password are in the Trash with the date and time added to their name; move them back to the folder shown in i2 Uninstall.

An item is listed but not ticked

It also matches another installed app, or belongs to a helper that the vendor's other apps may use. Tick it yourself if you are sure it is no longer needed.

A file I expected is not listed

i2 Uninstall only lists items that clearly belong to the app, and searches the standard macOS locations. Files in your Documents folder, hidden folders in your home folder, and system or kernel extensions are not searched. If you think a standard location was missed, please write – with the file's full path.

How do I uninstall i2 Uninstall?

Drag it from the Applications folder to the Trash. Its only other file is ~/Library/Preferences/lt.i2.uninstall.plist.

Privacy

i2 Uninstall collects no data and makes no network connections. See the privacy policy.

Contact

Dr. Šarūnas Grigaliūnas
forall@tuta.com